How can we help?
Here you will find answers and help to resolve any issues. If you need hands-on guidance, our friendly support is just a call or email away.
Our mission is to provide you with a higher level of technical support. We encourage you to use our site to find valuable information to help you troubleshoot common user problems, review our frequently asked questions, access technical notes, or send us a suggestion as to how we can improve upon our service.
Contact Support
Contact Technical Support
The Technical Support Team
Opening hours
- Mon – Fri
- 08.00-16.00 CET
- support@mercodia.com
Days when Technical Support is closed (2025):
- 1 Jan – New Year's Day
- 6 Jan – Twelfth Night
- 18 Apr – Good Friday
- 21 Apr – Easter Monday
- 1 May – International Workers' Day
- 29 May – Ascension Day
- 6 Jun – Swedish National Day
- 20 Jun – Midsummer Eve
- 14 Jul-18 Jul – Closed for Summer Break
- 24 Dec – Christmas Eve
- 25 Dec – Christmas Day
- 26 Dec – Boxing Day
- 30 Dec-31 Dec – Closed for Winter Break
CONTACT US OR BOOK A MEETING
Robert Almstedt
Customer Success Manager & Area Sales Manager Nordics
robert.almstedt@mercodia.com (+46) 72 292 15 08