Shipping and payment
General Terms and Conditions
Orders are shipped EXW within two business days upon receipt. Our preferred shipping partner is FedEx, with shipping costs prepaid and added to the invoice. Invoices are due net 30 days, and we also accept credit card payments. To complete your order, please provide the credit card number, the cardholder’s name, and the expiration date.

Certificates
Mercodia’s Quality Management System is certified to ISO 13485:2016 and MDSAP (US and Canada).
GLP Compliance
Mercodia operates in compliance with the principles of Good Laboratory Practice (GLP) as established by the OECD and the European Community at the time of the inspection.
If you have specific questions about our quality system, please email: quality-regulatory@mercodia.com
Unique Device Identifier (UDI)
Starting in April 2020, Mercodia is introducing Unique Device Identifier (UDI) labelling on all its products that are IVD registered in the US. This labelling appears as a 14-digit UDI number, a lot number, an expiry date and a 2D DataMatrix on the outer label on the kits. US customers should use the UDI number and the lot number in communication with Mercodia.
CE/IVD
Several kits in the product list are CE/IVD labeled. Please refer to a specific product to check the regulatory status.